Resource Hotline

Provide information to callers without requiring staff to take every call. Easy to update and change messages as needed.

How does it work?

  Sign up with LibraryCall to reserve a local phone number in your area.

  Evaluate the informational needs of your community and compose responses to common questions.

  Record your own informational messages with any computer or smartphone, then upload to the LibraryCall cloud.

  Or, type your messages as text and our bot will read them aloud to callers on demand.

  Patrons call your Resource Hotline phone number to hear the information they need.

Image of person eyeglasses in right hand and holding a mobile phone near their ear

Easy-to-use Management App

Our management application lets your staff easily upload audio and manage your callers' experience.

Screenshot of the manager dashboard for Resource Hotline

Manage ResourceLine phone lines, topics, and audio recordings.

Screenshot of the recordings manager for ResourceLine

Upload topic recordings and configure topic and menu options.

Screenshot of the analytics available in the ResourceLine manager dashboard

View statistics on daily and monthly ResourceLine calls.

How much does it cost?